This Privacy Policy describes how Bespoke Logistic ("we", "us", "our") collects, uses, and safeguards information you provide when you visit our website or engage our dispatch services.
Information We Collect
We collect information you voluntarily submit through forms — including full name, email, phone number, MC/DOT authority, equipment type, and any notes provided when requesting a quote or submitting a carrier packet.
We may also collect anonymous usage data such as pages viewed, referring URLs, and general geographic region to improve site performance.
How We Use Your Information
- To respond to quote or onboarding requests
- To provide dispatch, negotiation, billing, and support services
- To communicate load opportunities, updates, and operational notices
- To comply with applicable transportation and tax regulations
How We Share Information
We do not sell your data. We share limited information with brokers, factoring companies, and shippers strictly as required to book, dispatch, and get you paid for loads. We may disclose information to comply with lawful requests.
Data Retention
We retain contact and carrier records for as long as necessary to provide services and meet legal, tax, and audit obligations.
Your Rights
You may request access, correction, or deletion of your personal information by emailing bespokelogistic1@gmail.com. Requests are processed within 30 days.
Security
We use industry-standard safeguards to protect information at rest and in transit. No online transmission is 100% secure; we cannot guarantee absolute security.
Contact
Questions? Contact us at bespokelogistic1@gmail.com or (214) 233-5712.