Question 1

How does truck dispatching work?

Accepted Answer

You focus on driving. We find, negotiate, and book loads that match your equipment, lane preferences, and home-time. Every rate confirmation comes to you for approval before dispatch.

Question 2

Do I have to sign a long-term contract?

Accepted Answer

No. Bespoke Logistic operates on a rolling weekly agreement. If we don't perform, you walk — no penalties, no games.

Question 3

What equipment do you dispatch?

Accepted Answer

Dry van, reefer, flatbed, step deck, RGN, power only, box truck, cargo van, sprinter, hotshot, and intermodal containers — 48 states.

Question 4

How do you negotiate my rates?

Accepted Answer

Every load is benchmarked against DAT, historical lane data, and our direct broker relationships. We never accept a broker's first offer.

Question 5

Do you offer a free trial?

Accepted Answer

Yes — a one-week free trial for new carriers so you can experience our dispatch style before committing.

Question 6

What documents do I need to onboard?

Accepted Answer

MC authority, W9, certificate of insurance (COI) listing Bespoke Logistic, and a voided check or factoring NOA.

Question 7

How fast is onboarding?

Accepted Answer

Most carriers are fully onboarded and dispatched within 24 hours of submitting their carrier packet.

Question 8

Do you handle detention and TONU pay?

Accepted Answer

Yes. We document time-in / time-out, follow up with brokers, and collect detention, TONU, and layover pay on your behalf.

Question 9

Can you help with factoring?

Accepted Answer

We integrate with preferred factoring partners offering same-day funding at industry-low rates. Already factoring? We work with your existing NOA.

Question 10

Do you support fleets?

Accepted Answer

Absolutely. We run dedicated fleet dispatch programs from 2 trucks up to 50+, with fleet-wide load planning and weekly executive reporting.

Answers to the questions carriers actually ask.

Answers before you pick up the phone.

Let's put your truck on premium loads.